外語是接待外國顧客必不可少的工具,語言不通猶如如“聾人對(duì)話”。而且一個(gè)美發(fā)店能夠用外語直接對(duì)外國顧客提供服務(wù),它能有效提高美發(fā)店的檔次和形象,通過外國朋友的口口相傳,也是對(duì)美發(fā)店最好的宣傳。

以下我們提供在不同情景下，與顧客交流時(shí)的基本用語，希望對(duì)大家能有所幫助。

接待顧客禮貌用語

Good morning,sir.Welcome to our salon.

早上好，先生，歡迎光臨。

Good afternoon ,Madam.

下午好，太太。

Good evening,sir.

晚上好，先生。

Good night,Madam.

晚安，夫人。

How are you ?

你好嗎？

How do you do ?

您好

Welcome to our salon.

歡迎光臨我們發(fā)廊

場景一

Hairdresser:What kind of permanent would you like to have

美發(fā)師:您想要哪種燙法,太太?

Customer: Well. do you have any pictures of the latest hairstyles?

顧客:嗯,你有沒有最新的發(fā)型圖片?

Hairdresser:Sure, we just got some pictures of the most up-to-date French coiffures.

美發(fā)師：當(dāng)然有，我們剛剛拿到一些最新式的法國發(fā)型圖片。

Customer:Good i' ve been wearing this hairstyle tor so long that I want to change it this time

顧客:好極了,終于可以改變一下我這留了很久的發(fā)型了。

場景二

Hairdresser: How would you like your hairstyle today?

美發(fā)師：您今天想要做什么發(fā)型？

Customer: My husban and I are going out for dinner and dancing tonight .So I'd like to have my hair done ina rather sophisticated style .

顧客：我今晚要和我的先生出去吃飯?zhí)瑁晕蚁胍晕⒊墒煲稽c(diǎn)的發(fā)型。

Hairdresser：How about putting it up with bangs in frot?

美發(fā)師：把頭發(fā)挽起來，然后前面流些劉海怎么樣？

Customer: I don't mand in that way,but my husband doesn't like that style very much.May I see pictures of some other hair-dos?

顧客：我不介意那樣弄，但是我先生不大喜歡那種發(fā)型。可以看看其他發(fā)型的圖片嗎？

Hairdresser：Oh ,sure.Here you are.

美發(fā)師：噢，當(dāng)然可以。這些就是。

Customer: Oh,please make this one.

顧客：哦，就做這一種吧！

1.添加中奧美發(fā)微信號(hào)：zhongaoqiye